What is integral knowledge management and why do we need it? How the spiral dynamics model can help us overcome polarized perspectives on knowledge management within organisations

Autores/as

  • Johannes Schunter Evangelisches Werk für Diakonie und Entwicklung e.V., Diakonie Deutschland | Bread for the World | Diakonie Katastrophenhilfe.

Palabras clave:

Knowledge Management, Integral KM, Spiral Dynamics, Integral Theory, Integral, Wilber

Resumen

This article proposes a novel approach to knowledge management (KM) based on the Spiral Dynamics (SD) model. It posits that some of the key challenges of KM in organisations stem from the fact that different people in organisations are operating from different worldviews and subsequently different understandings of what knowledge is and how to adequately handle it. The article first identifies five worldviews in KM: The magic view (knowledge provides identity and belonging), the hero view (knowledge is power), the absolutistic view (knowledge is order and truth), the modern view (new knowledge is the driver of success) the pluralistic view (everyone’s knowledge is precious). Each worldview has its own principles, motivations, and shadow sides, and each has something to offer to support KM initiatives in different contexts. This article argues that a sixth, integral view of KM (knowledge is complex, multi-faceted and always changing) which draws on the strengths of all other worldviews can address the frictions and conflicts that often arise in organisations with diverse perspectives on KM. By embracing an integral approach, KM practitioners can create more inclusive and adaptable KM initiatives that better serve the needs of all stakeholders.

Biografía del autor/a

Johannes Schunter, Evangelisches Werk für Diakonie und Entwicklung e.V., Diakonie Deutschland | Bread for the World | Diakonie Katastrophenhilfe.

Johannes Schunter has been working in various knowledge management and innovation roles with the United Nations Development Programme for 15 years. Today, he is based in Berlin as Head of Knowledge Management for Evangelisches Werk für Diakonie und Entwicklung e.V., Diakonie Deutschland | Bread for the World | Diakonie Katastrophenhilfe. He also manages his own KM advisory service.

Citas

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Descargas

Publicado

2023-10-19

Número

Vol. 18 Núm. 1 (2024)

Sección

Herramientas y Métodos

Licencia

Derechos de autor 2023 Johannes Schunter

Creative Commons License

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-CompartirIgual 4.0.

Los derechos de autor de los artículos publicados en esta revista son propiedad de los autores. En cuanto a la responsabilidad, el título pertenece a la Fundación para el Apoyo de la Revista de Gestión del Conocimiento para el Desarrollo (Foundation for the Support of the Knowledge Management for Development Journal). La revista se publica bajo una Licencia Creative Commons (Creative Commons Attribution Non-Commercial Share Alike License). Esta es una revista de acceso abierto ya que tiene un modelo de financiación que no cobra a los lectores ni a sus instituciones por el acceso. De acuerdo a la definición BOAI [1] de "acceso abierto", apoyamos los derechos de los usuarios a "leer, descargar, copiar, distribuir, imprimir, buscar o vincular a los textos completos de estos artículos". Sin embargo, parte del contenido (2009-2012) solo está disponible en el sitio web de Taylor and Francis. En los próximos meses, todo ellos también estará disponible en el OJS.
[1] http://www.earlham.edu/~peters/fos/boaifaq.htm#openaccess