A house for knowledge: using metaphors to guide knowledge sharing
Palabras clave:
organizational learning, knowledge management, radio, radio services, metaphors, Netherlands, knowledge sharing, organizational strategyResumen
This article is based on the author's two-year period of designing and facilitating a knowledge sharing and learning process at the Radio Netherlands Training Centre (RNTC). This process was aimed at providing more effective internal sharing and learning. Based on this experience, an approach has been developed for making more visible the intangibles surrounding knowledge and learning within organisations. This approach is based on the metaphor of a ?house of knowledge.? Following the introduction, the metaphor of the ?house of knowledge? is described, together with the different components of the approach involving rooms and corridors. Next, the two main phases of work within RNTC are reviewed, namely the diagnostic scan and the transformation process. The example of the RNTC process is then used to reach some general conclusions on issues of importance to knowledge sharing and learning for other development organisations.Citas
Argyris, C. and Schön, D., 1978. Organisational learning: a theory of action perspective. Reading:
Addison-Wesley.
Beaulieu, A., 2010. Research note: from co-location to co-presence: shifts in the use of ethnography
for the study of knowledge. Social Studies of Science, 40 (3), 453?470.
Bijker,W. and Law, J., 1992. Shaping technology/building society: studies in sociotechnical change.
Cambridge, MA: MIT Press.
Duguid, P., 1996. Material matters, the past and the futurology of the book. In: G. Nunberg, ed.
The future of the book. Berkeley, CA: University of California Press, 63?102 [online]. Available
from: http://people.ischool.berkeley.edu/??duguid/SLOFI/Material_Matters.htm [Accessed 7
January 2010].
Hackett, E., et al., eds., 2007. New handbook of science, technology, and society. Cambridge, MA:
MIT Press.
Kwa, C., 1985. De mobiliserende kracht van metaforen. Krisis, 5 (1), 9, 7?18.
Latour, B., 1999. Pandora?s hope: essays on the reality of science studies. Cambridge, MA: Harvard
University Press.
Mueller Rockstroh, B., 2005. Ultrasound travels. Thesis (PhD): Maastricht: Maastricht University.
Pasveer, B., 2009. Weg van leren. Unpublished report.
Pasveer, B., forthcoming. Knowledge@.... midterm review of the Hivos Knowledge Programme.
Powell, M., 2006. Guest introduction. Which knowledge?Whose reality? An overview of knowledge used in the development sector. Development in Practice, 16 (6), 1?17.
RNTC, 2009. Multi-year plan 2009?2012. Hilversum: RNTC.
Smit, M., 2007. We?re too much in ?to do? mode: action research into supporting international NGOs to learn. INTRAC Praxis Paper No. 16, Oxford: International NGO Training and Research Centre [online]. Available from: http://www.impactalliance.org/ev02.php?ID=20281_201&ID2=DO_TOPIC [Accessed December 2010].
World Development Report, 1999. Knowledge for development. Oxford: Oxford University Press, 1.
Addison-Wesley.
Beaulieu, A., 2010. Research note: from co-location to co-presence: shifts in the use of ethnography
for the study of knowledge. Social Studies of Science, 40 (3), 453?470.
Bijker,W. and Law, J., 1992. Shaping technology/building society: studies in sociotechnical change.
Cambridge, MA: MIT Press.
Duguid, P., 1996. Material matters, the past and the futurology of the book. In: G. Nunberg, ed.
The future of the book. Berkeley, CA: University of California Press, 63?102 [online]. Available
from: http://people.ischool.berkeley.edu/??duguid/SLOFI/Material_Matters.htm [Accessed 7
January 2010].
Hackett, E., et al., eds., 2007. New handbook of science, technology, and society. Cambridge, MA:
MIT Press.
Kwa, C., 1985. De mobiliserende kracht van metaforen. Krisis, 5 (1), 9, 7?18.
Latour, B., 1999. Pandora?s hope: essays on the reality of science studies. Cambridge, MA: Harvard
University Press.
Mueller Rockstroh, B., 2005. Ultrasound travels. Thesis (PhD): Maastricht: Maastricht University.
Pasveer, B., 2009. Weg van leren. Unpublished report.
Pasveer, B., forthcoming. Knowledge@.... midterm review of the Hivos Knowledge Programme.
Powell, M., 2006. Guest introduction. Which knowledge?Whose reality? An overview of knowledge used in the development sector. Development in Practice, 16 (6), 1?17.
RNTC, 2009. Multi-year plan 2009?2012. Hilversum: RNTC.
Smit, M., 2007. We?re too much in ?to do? mode: action research into supporting international NGOs to learn. INTRAC Praxis Paper No. 16, Oxford: International NGO Training and Research Centre [online]. Available from: http://www.impactalliance.org/ev02.php?ID=20281_201&ID2=DO_TOPIC [Accessed December 2010].
World Development Report, 1999. Knowledge for development. Oxford: Oxford University Press, 1.
Descargas
Publicado
2019-08-16
Número
Sección
Papiers
Licencia
Los derechos de autor de los artículos publicados en esta revista son propiedad de los autores. En cuanto a la responsabilidad, el título pertenece a la Fundación para el Apoyo de la Revista de Gestión del Conocimiento para el Desarrollo (Foundation for the Support of the Knowledge Management for Development Journal). La revista se publica bajo una Licencia Creative Commons (Creative Commons Attribution Non-Commercial Share Alike License). Esta es una revista de acceso abierto ya que tiene un modelo de financiación que no cobra a los lectores ni a sus instituciones por el acceso. De acuerdo a la definición BOAI [1] de "acceso abierto", apoyamos los derechos de los usuarios a "leer, descargar, copiar, distribuir, imprimir, buscar o vincular a los textos completos de estos artículos". Sin embargo, parte del contenido (2009-2012) solo está disponible en el sitio web de Taylor and Francis. En los próximos meses, todo ellos también estará disponible en el OJS.[1] http://www.earlham.edu/~peters/fos/boaifaq.htm#openaccess
