Knowledge management: a key factor for productive chain evolution in the department of Cauca, Colombia. A case study of the fishing chain network

Resumen

This case study of the Fishing Chain in Cauca, Colombia, integrates and describes the results of the reflection processes that have been carried out in the frame of the action research project Integral Strategy to Improve the Competitiveness of Agrochains of Small Scale Rural Producers in the Department of Cauca. The project assesses the importance of a Knowledge Management strategy as a key principle of action for innovation, as well as participation of the social actors belonging to the agro-chains. All this is mediated by active processes of communication and information management and is supported by the generation of informational and ICT-related skills. In this case study, the productive chain is conceived as a social network, generating synergies that have increased the competitiveness of the chain and have led to stronger process ownership among the stakeholders.