The Future of KM? Design Thinking! And Here are 5 Elements to ?ECHO?

Authors

  • Arno Boersma

Keywords:

knowledge management, design thinking, learning

Abstract

The article addresses the timely intersection of knowledge management with design thinking. As knowledge management is seemingly grasping for its last breath according to many, the rise of human-centered design thinking has everything KM needs to thrive. By injecting key elements of design thinking - Eperimentation, Collaboration, Human-centeredness, and Optimism (ECHO) - a powerful combination emerges that gets most value out of knowledge in ways that resonate with people. The article will underline this much-needed integration by way of real-world examples related to development and why Knowledge Design Thinking is the future of KM. It will help KM practitioners in development create solutions that resonate more with the people they are serving.

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Published

2017-04-07

Issue

Vol. 13 No. 1 (2017): Knowledge management for development in 2020: let your imagination fly!

Section

Papers

License

The copyright of the articles published in this journal remains the property of the authors. For liability reasons, the title belongs to the Foundation for the Support of the Knowledge Management for Development Journal. The journal is published under a Creative Commons Attribution Non-Commercial Share Alike License. This journal is currently an open access journal as it has a funding model that does not charge readers or their institutions for access. From the BOAI definition [1] of "open access", we support the rights of users to "read, download, copy, distribute, print, search, or link to the full texts of these articles." However, some of the content (2009-2012) is only available on the Taylor and Francis website. Within the next few months, this issue too will become available on the OJS. [1] http://www.earlham.edu/~peters/fos/boaifaq.htm#openaccess